Where Content and Certification Converge: How Slack Built their World-Class Certification Program
- April Trask, PhD, Senior Enterprise Learning Experience Designer, Slack
- Liana Maharaj-Parrish, Global Head of Certification Programs, Slack


Demystifying the For-Profit Customer Education Program: Tips from Snowflake’s Education Services Team
- Amy Hargis, Director of Educational Services, Snowflake
- Keri Schneider, Education Services Operations Manager, Snowflake


What Psychology Can Teach Us About Learning
- Fresia Jackson, Lead People Scientist, Customer Education, Culture Amp

The Customer Education Measurement Pyramid: 3 Levels of KPIs for Understanding Impact
- Chris Anderson, Director of Community Learning & Love, Guru
- Imtiaz Alam, Instructional Designer, Guru


If you haven’t already, there’s still time to register! Head over to https://www.skilljar.com/connect/ to learn more and register today – it’s free and open to all industry professionals! Keep scrolling to check out photos from last year’s event.





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