Train customers on their time, so they don't have to ask for yours
Lean on an Academy that arms customers with answers, driving adoption and cementing loyalty.
Is your approach to customer and user training keeping up?
Without Skilljar
- Hire more CSMs, yet customer onboarding remains inconsistent.
- Juggle training materials that are scattered across too many places.
- Struggle to keep training content in sync with new releases and updates.
- Rely heavily on in-product tool tips focusing only on siloed features and navigation.
- Be seen as a nice-to-have due to a disconnect between training and adoption, satisfaction, retention, and expansion.
With Skilljar
- Enjoy streamlined, on-demand onboarding that hits the mark every time.
- Centralize your training content in a branded, structured learning environment.
- Effortlessly update all your educational content in one place, keeping pace with your product.
- Move beyond siloed tool tips to comprehensive learning that builds confidence, trust, and loyalty.
- Push learning data into Salesforce to showcase impact on support ticket volume, retention, and NPS.
In an ideal world, intuition alone guides your customers.
That world's a myth. Your customers crave a deeper understanding that tooltips and help center articles alone cannot deliver.
Deliver custom paths and courses that cater to each user's role or subscription. Detailed analytics provide a view into what is and isn’t landing.
Elevate learner achievement with LinkedIn-ready certificates. It’s not just a win for them—it’s also a spotlight on your brand.
Jump into live training sessions with ease. Skilljar’s seamless Zoom and WebEx integrations mean registrations and calendar syncing are no longer a worry.
Monetize effortlessly with flexible pricing options for courses, paths, subscriptions, or credits, using our payments and Salesforce integrations.
Keep a close eye on churn by pushing training data into Salesforce for inclusion in health scores and account-level reports.