Exploring the Best eLearning Software for 2025: Practical Insights and Real-World Advice

Managing a customer education program is no small feat. Between creating content, proving impact, and helping learners succeed, you’ve got a lot on your plate. The right eLearning software can make all the difference, but finding a platform that fits your goals and grows with you? That’s where it gets complicated.

This guide delivers practical advice for evaluating eLearning solutions, focusing on tools designed to meet real-world challenges like onboarding, scaling training, and even monetizing courses. Ready to explore your options? Let’s jump in.

What Is eLearning Software?

eLearning software enables the creation, delivery, and management of online training. It supports diverse use cases, whether you’re onboarding new customers, training employees, or creating courses for partners. Some platforms specialize in internal training, while others (like Skilljar) are tailor-made for customer education.

Key Features of eLearning Software:

• Interactive Learning Experiences: From interactive courses to multimedia, modern eLearning platforms prioritize engaging learners through interactive content.
• Templates and Content Libraries: These streamline course creation, letting you focus on strategy rather than starting from scratch.
• Cloud-Based Functionality: Enables access anytime, anywhere, enhancing flexibility for users and administrators.

Benefits of Using eLearning Software

Investing in the right eLearning platform provides benefits that go beyond simplifying course creation:

• Accelerates Onboarding: Reduce the learning curve for new customers or employees, helping them find success faster. Learn more about Skilljar’s onboarding solutions.
• Cuts Support Tickets: By offering self-service training, your team can focus on more strategic tasks.
• Proves ROI: Robust training analytics demonstrate how your training impacts retention, engagement, and customer satisfaction.

Popular eLearning Software in 2025

The eLearning software landscape is full of options, each offering unique features. Here’s a look at some notable platforms and how they stack up:

• Skilljar: Built for external training, Skilljar stands out for its scalability, robust analytics, and the ability to tailor learning paths to different audiences. It’s especially valuable for customer education teams looking to tie training to business outcomes like retention and feature adoption.
• Cloudshare: Known for virtual labs, Cloudshare is excellent for hands-on training in technical or software-heavy environments.
• LearnWorlds: This platform focuses on interactive course creation and monetization, with strong branding tools to help your training shine.
• Rise: Part of Articulate 360, Rise offers a cloud-based solution for creating responsive, visually engaging courses. It’s particularly suited for teams seeking quick, modern course designs.
• Articulate 360: A comprehensive suite of tools, including Storyline and Rise, for building highly interactive eLearning content.
• Adobe Captivate: Perfect for creating advanced simulations and branching scenarios to engage learners.
• iSpring Suite: A PowerPoint-friendly tool for quickly creating courses with minimal training.
• Elucidat: Designed for enterprise-scale learning, Elucidat enables collaborative content creation for large teams.

Why Skilljar Is the Clear Choice

While many platforms have their strengths, Skilljar offers a unique combination of features designed specifically for customer education. Its robust analytics, integration capabilities, and ability to monetize content make it the go-to choice for organizations looking to scale their programs and prove business impact.

Here’s what sets Skilljar apart:

• Tailored learning paths for different user segments.
• Seamless integration with tools like Salesforce and Google Analytics.
• Advanced training analytics that tie training to retention and feature adoption.
• Monetization options for creating paid certifications or subscription-based courses.

Whether you’re onboarding thousands of customers or launching a certification program, Skilljar is built to support your goals every step of the way.

Criteria for Selecting the Best eLearning Software

Choosing the right eLearning software involves more than just ticking boxes. Here’s what to look for:

1. Ease of Use: An intuitive user interface ensures both learners and admins can navigate with ease.
2. Scalability: If you’re planning to grow, ensure the platform can handle increased learners and new training modules.
3. Integration Capabilities: Look for compatibility with existing tools like Salesforce, Google Analytics, or Stripe.
4. Support for Interactive Elements: Features like branching scenarios, quizzes, and simulations enhance engagement.

Real Challenges for CE Leaders (And How Skilljar Helps)

Let’s consider a real-world scenario:

• The Challenge: A SaaS company struggles with onboarding over 1,000 customers quarterly. Repetitive support questions and low adoption of advanced features are common issues.
• The Solution: By implementing Skilljar, they launched role-specific onboarding tracks and courses focused on advanced features, supported by detailed analytics.
• The Result: Support tickets decreased by 35%, and customers reached first value 20% faster.

Common Questions About eLearning Platforms

Q: How do I know which platform is right for me?
Evaluate your goals: Do you need advanced analytics? A scalable solution? Integration with existing tools? Comparing platforms based on real-world reviews can help narrow your options.

Q: Can I monetize my training?
Absolutely. Many platforms support subscription-based courses, certifications, and other revenue-generating features.

Q: What makes customer education platforms different?
Customer education platforms (like Skilljar) are built for external audiences. They prioritize branding, scalability, and integration with customer success tools.

Conclusion: Choosing the Right eLearning Platform

The right eLearning software doesn’t just simplify training—it transforms it. By focusing on key criteria like interactivity, scalability, and analytics, you can build a program that drives results—whether that’s faster onboarding, reduced churn, or increased revenue.

Ready to explore how Skilljar can empower your training program? Schedule a demo today and see why Skilljar is the trusted choice for customer education.