11 Best eLearning Platforms for 2024

The demand for eLearning platforms in the B2B world is surging. Companies recognize the value of empowering their customers with readily available, high-quality educational resources. Why? Because eLearning platforms enhance customer education, reduce onboarding times, and foster deeper customer relationships in the long term.

To help you navigate the landscape of eLearning solutions, we've compiled a comprehensive guide highlighting the top 11 platforms for 2024, including their key features. This knowledge can help you choose the right eLearning platform for your customer education needs.

What are eLearning platforms?

eLearning platforms are online environments designed for self-service education and training. They function as a digital space for users to access educational materials, enroll in courses, and connect with instructors and fellow learners. These platforms offer a flexible, convenient, and scalable way to learn compared to a traditional classroom setting.

More companies are turning to these platforms to train their customers on their products, in addition to employees and partners, and reaping real business value as a result. 

Features to look for when choosing an eLearning platform

Using an eLearning platform for customer education offers significant benefits to companies, including increased customer engagement, improved brand loyalty, and streamlined training processes. Here are some key features to consider.

• Customizability: A highly customizable platform allows you to tailor the learning experience to your specific business needs and company branding. You can personalize everything from the platform's look to how different training programs flow and even add special features to meet specific needs. For example, customization through CSS and JavaScript allows you to tailor the platform to your company's visual identity.
  
• Content management: Effective content management is key for organizing and delivering customer education. Focus on platforms that offer user-friendly content authoring tools with features like bulk file upload to save time. Also, look for SCORM (Sharable Content Object Reference Model) compliance, which allows you to import and export learning objects from other platforms.
  
• Integration capabilities: A well-documented API allows for seamless integration between your training environment and your existing CRM, payment gateway (if you charge for courses), or HR software. When evaluating integration capabilities for your eLearning platform, consider API availability and third-party integrations. When it comes to direct app integrations, many platforms come with ready-made connections for popular business applications. Yet, it's still important to do your homework and check whether they have integrations with the specific apps your company uses.
  
• User experience: A clean and user-friendly interface with easy-to-understand menus and navigation tools helps learners quickly find what they're looking for and concentrate on learning. Then, ensure the platform is responsive and functions flawlessly on various devices.
  
• Reporting and analytics: The ability to generate customer data reports tailored to your needs is essential. This could include tracking learner progress by course, department, or individual. Advanced learning analytics provide insights into learner behavior, knowledge retention, and areas where learners struggle. The most sophisticated platforms also offer the ability to tie customer usage to business outcomes like customer retention and satisfaction.
  
• Customer support: Reliable customer support is vital for a smooth user experience. The platform should offer self-service options to address the most common questions and concerns. These could include a solid knowledge base with FAQs and resources, videos and tutorials, and in-app messaging that addresses concerns at the point of need.

👉 Want to know how Clever (digital learning platform) reduced the number of support tickets by 25% using Skilljar? Check out this case study.

Top eLearning platforms for 2024

Here are some of the top eLearning platforms for 2024, which cater to a wide range of business needs.

1. Skilljar

Skilljar is an education platform designed to help businesses onboard, engage, and retain customers through streamlined training experiences. It allows organizations to create scalable, tailored programs that can be easily accessed by customers anywhere.

Key Skilljar features:

• Customizable learning paths: With Skilljar, you can design learning paths that combine multiple courses into a single, structured program for your learners. It provides a clear roadmap that guides them through the material in a logical order and allows them to pick up where they left off so they can complete courses according to their timelines. This eliminates the uncertainty surrounding course progression and ensures streamlined programs across divisions and geographies. Skilljar's learning paths also boost engagement—as learners complete individual courses within the path, there are smaller milestones along the way which provide a sense of achievement and motivation to continue.
  
• Advanced reporting tools: Skilljar's built-in reporting tools give you a clear picture of your program's effectiveness through one centralized dashboard. See key metrics, like average session time, course completion rates, and even revenue generated (if applicable), on a user-friendly dashboard. Plus, you can easily filter data by specific courses, user groups, or time frames to gain even deeper insights.
  
• Multi-language support: If you have a global business, you want your training programs to work for all customers or employees, regardless of their country or language spoken. Skilljar supports courses in multiple languages besides English, including French, German, Portuguese, Korean, and many more.
  
• Integrations: Skilljar’s suite of integrations includes tools for CRM, marketing and sales automation, content management systems, eCommerce and payment gateways, customer experience, secure access and authentication, business intelligence and workflows, certification, and more. Our native and partner integrations allow you to share data between Skilljar and the systems your company is already using for a seamless and supportive training experience. 

2. LearnUpon

LearnUpon is a cloud-based LMS known for its user-friendly content management system. This platform simplifies course creation and management with batch upload options and editing tools.

Key LearnUpon features:

• Custom learning environments (Portals): Think of portals like having separate online training areas for different teams in your company. You can set up a unique learning experience for each group, all within one platform.
  
• Certificate management: This feature lets you create certificates for your online training courses. You can choose a general certificate template or design a unique one for each course.
  
• User management options: Adding and managing learners in your online training program is easy with LearnUpon. You can upload a list of users or connect your existing HR system to automatically add new employees to your training platform.

3. TalentLMS

TalentLMS stands out for its intuitive interface, making it easy for administrators and learners to navigate. This platform offers a mobile-friendly design and provides advanced reporting tools to track learner progress and measure the success of training programs. TalentLMS also allows for the customization of certificates, adding a personal touch to learner recognition.

Key TalentLMS features:

• Customizable certifications: With TalentLMS, you can design your own certificates, including setting expiration dates and automating renewals.
  
• Rich communication tools: TalentLMS offers features like private messages, a shared calendar, and discussion forums.
  
• Homepage builder: This feature allows you to build a public website on top of your learning platform. You can even add sections accessible only to logged-in users.

4. Docebo

Docebo is an LMS known primarily for internal (HR) training. It personalizes the learning experience by using AI to recommend courses and analyzes learner behavior to measure program effectiveness.

Key Docebo features:

• Automated content recommendations: With Docebo, you can leverage AI to recommend the best content for each user. This ensures learners get the most relevant training and improves their overall experience.
  
• Courses catalog: Docebo offers a course catalog that users can browse and enroll in themselves. This simplifies access to training materials.
  
• MOOC builder: This feature allows customers to set up their Docebo platform specifically for creating Massive Open Online Courses (MOOCs).

5. Absorb LMS

Absorb LMS is a learning management system designed to facilitate training and development of employees and learners across various sectors. It supports different use cases, from onboarding new hires to upskilling and reskilling existing staff. The platform can also handle specialized training needs such as sales training and social learning environments.

Key Absorb LMS features:

• Blended learning support: With Absorb LMS, you can create blended learning programs that mix online courses with other learning methods all in one place.
  
• eCommerce portal: Absorb LMS offers a built-in eCommerce portal so you can sell your courses directly. This streamlines the process with features like discounts and automatic tax calculations.
  
• Social learning: Absorb LMS encourages social interaction by allowing learners to create profiles, rate courses, discuss topics, and share their achievements.

6. Moodle

Moodle is an open-source online learning platform designed to help educators create and manage course content for different purposes. It offers extensive customization capabilities, enabling the development of individual courses, modules, and tutorials tailored to specific learning needs. This platform is particularly helpful for organizations conducting employee training or for educational institutions to enhance their online training offerings.

Key Moodle features:

• Plugin management: Moodle has a marketplace of popular add-ons like new activities, question types for quizzes, and reports. These plugins allow you to customize Moodle for your specific training needs.
  
• Bulk course creation: This feature lets you create many courses at once instead of one at a time. It's helpful if you need to quickly set up training programs for a large group. You can even update existing courses or import content from other courses to save time.
  
• Peer and self-assessment tools: Moodle has activities like workshops and surveys where learners can assess their work and the work of others in the course. This encourages collaboration and helps them learn from each other at their own pace.

7. SAP Litmos

SAP Litmos is an LMS designed to deliver training programs for employees and customers. It focuses on course creation, management, and delivery of educational and training content. SAP Litmos integrates with existing SAP solutions, enhancing its utility in SAP-centric environments.

Key SAP Litmos features:

• Built-in content authoring: This feature allows you to create your high-quality training materials directly within SAP Litmos. You don't need separate software to design courses, making it easier to develop online training programs for new skills.
  
• Video assessments: SAP Litmos supports video questions in online courses. This gives you a more engaging way to assess learners' understanding compared to traditional multiple-choice tests.
  
• Gamification and leaderboards: SAP Litmos lets you add gamified elements to your courses, such as points and leaderboards.

8. Canvas by Instructure

Canvas by Instructure is an online LMS designed to support educational institutions with managing course content and facilitating interaction between instructors and students.

Key Canvas features:

• Discussion forums: This feature allows instructors to create online discussion forums where students can ask questions, share ideas, and learn from each other.
  
• Personalized learning paths: This feature lets instructors design personalized learning paths for each student. They can tailor course content and activities to individual needs and learning styles, ensuring a more effective learning experience.

9. SC Training (formerly EdApp)

SC Training is an online training and learning management platform designed to enhance the training process for businesses. It allows companies to create, deliver, and manage interactive training courses for their employees.

Key SC Training features:

• Built-in games: This feature makes learning fun and engaging. By using familiar smartphone interactions like swiping and matching, SC Training makes training feel less like work and more like play.
  
• Social and peer learning: Knowing that some employees prefer learning from peers, SC Training fosters a collaborative social and peer learning environment.
  
• SCORM and AICC import: Similar to Skilljar, SC Training lets you easily import courses created on other platforms using SCORM or AICC. This allows you to update existing content and deliver it directly to your team's devices, saving you time and effort.

10. Anthology (formerly Blackboard)

Anthology, previously known as Blackboard, is a well-known provider of educational technology and services. It primarily serves higher education institutions, K-12 schools, businesses, and government agencies, focusing on enhancing learning and organizational efficiency.

Key Anthology features:

• Assessment and accreditation management: This feature streamlines creating tests, grading assignments, and giving feedback to instructors and learners. Instructors get a variety of question types and efficient grading tools, while learners receive clear feedback to improve their learning.
  
• Comparative dashboards: This feature lets you compare learning outcomes across your entire institution. You can easily analyze data by department, program, or school to see how students are performing and identify areas for improvement.
  
• Auto-generated curriculum mapping: This saves instructors time by automatically mapping course content to learning objectives. This ensures what's being taught aligns with what students need to learn.

11. Coursera for Business

Coursera offers ] online courses aimed at professional development and skill enhancement. It provides businesses with powerful learning tools that help employees advance their careers. The platform features courses from some of the best universities and companies worldwide.

Key Coursera for Business features:

• Generative AI Academy: This is a new feature that helps companies learn about GenAI and how to use it ethically.
• Access to extensive course library: Coursera offers a massive collection of training courses on a wide range of topics, including marketing, customer success, software development, leadership, data analytics, and many more. Users can find learning content to develop new skills in almost any area.
  
• Partnership with top universities: Courses on Coursera for Business are developed by instructors from prestigious universities and companies around the world. This ensures you're getting high-quality, relevant training content for your employees.

Build powerful learning experiences with Skilljar

Empowered customers are the key to B2B success, and Skilljar offers the ideal solution. Our platform enables you to tailor training programs to individual needs, fostering deeper engagement and knowledge retention. With Skilljar, you can engage learners with interactive features, diverse media formats, and personalized content, catering to various learning preferences and ensuring impactful learning experiences.

There’s more to discover with Skilljar. Check out a Skilljar demo to see how it can help you create winning customer education programs.