guide

The Definitive Guide to Customer Education Metrics

Start mapping training program impact to business outcomes

Education is an essential driver of product adoption, customer retention, and growth for companies large and small. As organizations build and scale customer and partner education programs, the right data can help identify patterns, make evidence-based decisions, and adapt strategies to meet business goals.

This guide can help program owners to:

Understand what customer and partner education metrics are
Decipher common business metrics and how they are used
Determine business metrics important to your goals
How to use metrics to make the business case for an LMS
And more

Use this eBook to help jumpstart or improve the program metrics that you have in place today. Download now!

Hundreds of innovative mid-market and enterprise companies train and retain customers with Skilljar

On a company-wide level, Skilljar has given us a way to massively scale the delivery of education to our customers. Over the last two years, we’ve doubled the number of customers who are coming through Asana Academy each month.

Carla Bagdonas

Head of Customer Education

With Skilljar, we’ve been able to serve more dynamic content to our internal teams, as well as create a powerful lead generation and educational tool for our customers and prospects. It’s incredible that Skilljar can work so well for both distinct target markets.

Lauren Feekin

Biotechnology Marketing Specialist